Notifications Overview

Note: This page has not yet been converted to the new developer portal format. Please use Swagger to test this API.

Notifications Overview

The Notifications API can be
used to create or stop “SendNow” notifications and to query the state of any active or
historical notifications.

For creating and editing scheduled or recurring notifications, see the Launch
Policies API.

Notes for the "confirm" attribute of "broadcastSettings"
node:

1 When sending a
Conference notification via the API, the confirm flag is controlled by the user. If you pass null or false
as the value of "confirm" attribute or do not include "confirm" attribute at all, the
confirm flag for your notification will be set to No. The best practice is to includ the "confirm"
attribute and set the value to true for Conference notification.

2 For Polling
notifications, the confirm flag is used to control SMS Call Back. If the confirm flag is on, then it means
it requires a call back to respond and the choices will not be displayed in SMS texts. The best practice is
to set the confirm flag to false for Polling notifications.

3 When sending
Conference and Polling notifications via API, the voice mail option is controlld by the user, but the best
practice is to set the Message With Confirmation: "voiceMailOption":
"MESSAGE_WITH_CONFIRMATION".

If the organization has enabled "Allow Separate Email Content" from organization settings,
attribute "rtfContent" which is in the "message" node, can be used to deliver HTML
format content to Email paths.

NOTE: To create or update a notification, both PathId and Id (internal Id) of deliverPaths are required. These values can be obtained by using the contactPaths API.

*broadcastSettings.
deliveryPathOrder: The value of deliveryPathOrder can be Organization, Contact, or Custom.
It is "Contact" by default for ignorable case.

If it is "Custom", the path order will follow the sequence in the
deliverPaths list (the next attribute; for example, the client can move a specific path ahead or behind in
the list)

Base Object

Notification Base Object Fields

Field	Data Type	Read Only	Notes
type	string		One of: ◊ Standard ◊ Polling ◊ Quota ◊ Conference
priority	string		One of: ◊ NonPriority ◊ Priority
notificationStatus	strng	x	One of: ◊ Completed ◊ Inprogress ◊ Stopped
source	string	x	One of: ◊ Web ◊ API ◊ Mobile
launchtype	string		One of: ◊ SendNow ◊ Recurring ◊ Schedule
createdName	string	x	First and last name of the user that created this notification.
lastModifiedName	string	x	First and last name of the user that last modified this notification.
productSource	string	x	Which EB Suite product sent this notification : MN or IC.
processedBy	string	x	Internal Field to be disregarded.
broadcastContacts	object		See Broadcast Contacts .
notificationResult	object		See Notification Results .
message	object		See Notification Messages .
broadcastSettings	object		See Broadcast Settings Fields .
event	object		See Notification Events
publicMessages	object		CMAS/IPAWS
id	long	x	The notification ID.
startDate	long	x	Unix epoch date/time when the notification was sent.
endDate	long	x	Unix epoch date/time when the notification's duration expired or it was stopped.
notificationEventId	long		The internal ID of the event this notification is tagged to.
batchNotificationId	long		Account level cross organization notification’s ID.
stoppedBy	long		Internal ID of the user that stopped the notification (if applicable).
createdDate	long	x	Unix epoch date/time when the notification was created.
createdId	long	x	Internal ID of the user that created this notification.
lastModifiedDate	long	x	Unix epoch date/time when the notification was last modified.
lastModifiedId	long	x	Internal ID of the user that last modified this notification.
accountId	long	x	The ID of the account that owns this resource.
resourceBundleId	long	x	The ID of the Role which owns this resource.
organizationId	long	x	The ID of the organization to which this notification belongs.
transformed		x	Internal field that can be disregarded.
hasNotification		x	Internal field that can be disregarded.
oldAwareCAMPID		x	Internal field that can be disregarded.
status	string	x	The status of the object. All records returned by the API should have a status of 'A' indicating that the record is active and has not been deleted. Deleted records of any type are invisible to the API.

Notification Data Model

{
  "status": "A",
  "createdId": 8800387989515,
  "createdName": "Misher Yang",
  "lastModifiedId": 8800387989515,
  "lastModifiedName": "Misher Yang",
  "createdDate": 1353223341025,
  "lastModifiedDate": 1353223341025,
  "organizationId": 8800387989534,
  "id": 1464553783164960,
  "priority": "NonPriority",
  "enableLifeSafety": true,
  "type": "Standard",
  "message": {
    "createdId": 0,
    "lastModifiedId": 0,
    "organizationId": 0,
    "id": 0,
    "contentType": "Text",
    "title": "To test Launch Policies in API POST",
    "textMessage": "To test Launch Policies in API with one-time scheduled notification",
    "rtfContent": "<html><body><img src='/icon.gif'/><p style='color:red'>This is an emergency notification!</p>.....</body></html>",
    "conferenceBridgeId": 0
  },
  "broadcastContacts": {
    "contactIds": [
      241896853078107
    ],
    "contactSearchType": "AllAnd"
  },
  "broadcastSettings": {
    "senderEmail": "[email protected]",
    "senderCallerInfos": [
      {
        "createdId": 0,
        "lastModifiedId": 0,
        "organizationId": 0,
        "id": 0,
        "countryCode": "US",
        "countryName": "United States",
        "callerId": "6172725854",
        "isDefault": true
      }
    ],
    "throttle": false,
    "throttlDefaultAmount": 0,
    "confirm": true,
    "smsCallBack": false,
    "contactCycles": 1,
    "duration": 1,
    "deliveryMethodInterval": 0,
    "cycleInterval": 0,
    "requirePinForMessage": false,
    "voiceMailOption": "MESSAGE_ONLY",
    "language": "en_US",
    "bookConference": false,
    "recipientApp": true,
    "mobileSettings": {
      "pushAlertEnabled": false,
      "requestImage": true,
      "requestLocation": true,
      "allowShare": false,
      "requireConfirm": true,
      "requestComment": true
    },
    "deliveryPathOrder": "Custom",
    "deliverPaths": [
      {
        "status": "A",
        "createdId": 8800387989515,
        "createdName": "Misher Yang",
        "lastModifiedId": 8800387989515,
        "lastModifiedName": "Misher Yang",
        "createdDate": 1347679964473,
        "lastModifiedDate": 1347679965648,
        "organizationId": 8800387989534,
        "id": 4402341481755,
        "awarePathId": 1682262,
        "pathId": 219910915489806,
        "prompt": "Email1",
        "seq": 2,
        "isDefault": true,
        "expose": false,
        "mandatory": false,
        "editable": false,
        "extRequired": false,
        "displayFlag": false,
        "default": true
      }
    ]
  },
  "source": "API",
  "launchtype": "SendNow",
  "startDate": 1353223341025,
  "endDate": 1353226941025,
  "notificationStatus": "Completed",
  "oldAwareCAMPID": 4839782,
  "notificationResult": {
    "notificationId": 1464553783164960,
    "totalCount": 1,
    "confirmedCount": 0,
    "notConfirmedCount": 1,
    "unreachableCount": 0,
    "confirmedLateCount": 0
  },
  "stoppedBy": 0
}

Optional Notification Data Model

NOTE: This is the same behavior for the launchPolicy and broadcastTemplate. The "broadcastSettings" object may only include the attributes that need to be updated in this Notification operation. Notification API will populate the values for unspecified "broadcastSettings" attributes automatically from organization settings.

Notification with “broadcastSettings” object that includes only “senderEmail” and “deliverPaths”

Notification_partial_broadcastSettings

{
  "status": "A",
  "createdId": 8800387989515,
  "createdName": "Misher Yang",
  "lastModifiedId": 8800387989515,
  "lastModifiedName": "Misher Yang",
  "createdDate": 1353223341025,
  "lastModifiedDate": 1353223341025,
  "organizationId": 8800387989534,
  "id": 1464553783164960,
  "priority": "NonPriority",
  "enableLifeSafety": true,
  "type": "Standard",
  "message": {
    "createdId": 0,
    "lastModifiedId": 0,
    "organizationId": 0,
    "id": 0,
    "contentType": "Text",
    "title": "To test Launch Policies in API POST",
    "textMessage": "To test Launch Policies in API with one-time scheduled notification",
    "conferenceBridgeId": 0
  },
  "broadcastContacts": {
    "contactIds": [
      241896853078107
    ],
    "contactSearchType": "AllAnd"
  },
  "broadcastSettings": {
    "senderEmail": "[email protected]",
    "deliverPaths": [
      {
        "status": "A",
        "createdId": 8800387989515,
        "createdName": "Misher Yang",
        "lastModifiedId": 8800387989515,
        "lastModifiedName": "Misher Yang",
        "createdDate": 1347679964473,
        "lastModifiedDate": 1347679965648,
        "organizationId": 8800387989534,
        "id": 4402341481755,
        "awarePathId": 1682262,
        "pathId": 219910915489806,
        "prompt": "Email1",
        "seq": 2,
        "isDefault": true,
        "expose": false,
        "mandatory": false,
        "editable": false,
        "extRequired": false,
        "displayFlag": false,
        "default": true
      }
    ]
  },
  "source": "Api",
  "launchtype": "SendNow",
  "startDate": 1353223341025,
  "endDate": 1353226941025,
  "notificationStatus": "Completed",
  "oldAwareCAMPID": 4839782,
  "notificationResult": {
    "notificationId": 1464553783164960,
    "totalCount": 1,
    "confirmedCount": 0,
    "notConfirmedCount": 1,
    "unreachableCount": 0,
    "confirmedLateCount": 0
  },
  "stoppedBy": 0
}

Notification without the “broadcastSettings” object

notification_without_broadcastSettings.js

{
  "status": "A",
  "createdId": 8800387989515,
  "createdName": "Misher Yang",
  "lastModifiedId": 8800387989515,
  "lastModifiedName": "Misher Yang",
  "createdDate": 1353223341025,
  "lastModifiedDate": 1353223341025,
  "organizationId": 8800387989534,
  "id": 1464553783164960,
  "priority": "NonPriority",
  "enableLifeSafety": true,
  "type": "Standard",
  "message": {
    "createdId": 0,
    "lastModifiedId": 0,
    "organizationId": 0,
    "id": 0,
    "contentType": "Text",
    "title": "To test Launch Policies in API POST",
    "textMessage": "To test Launch Policies in API with one-time scheduled notification",
    "conferenceBridgeId": 0
  },
  "broadcastContacts": {
    "contactIds": [
      241896853078107
    ],
    "contactSearchType": "AllAnd"
  },
  "source": "API",
  "launchtype": "SendNow",
  "startDate": 1353223341025,
  "endDate": 1353226941025,
  "notificationStatus": "Completed",
  "oldAwareCAMPID": 4839782,
  "notificationResult": {
    "notificationId": 1464553783164960,
    "totalCount": 1,
    "confirmedCount": 0,
    "notConfirmedCount": 1,
    "unreachableCount": 0,
    "confirmedLateCount": 0
  },
  "stoppedBy": 0
}

Notification&LaunchPolicy with the “notification mode” - support feature”


Since Version	22.3.0
Add or Remove	Add
JSON Field	notificationMode
Value Type	String
Parent JSON field	notification root object/launchPolicy notification field
Required	No
Description	“Live” - for live simulation “Simulation” - for simulated notification

Notification and Notification Template with the “rcna feature” enabled for broadcastContacts


Since Version	21.4.0
Add or Remove	Add
JSON Field	naResidentContacts
Value Type	Object
Parent JSON field	broadcastContacts
Required	No
Description	rcna info which is contains residentIds and businessIds and filterIds.


Since Version	21.4.0
Add or Remove	Add
JSON Field	residentIds
Value Type	List
Parent JSON field	naResidentContacts
Required	No
Description	A list of resident IDs to use when selecting contacts.


Since Version	21.4.0
Add or Remove	Add
JSON Field	businessds
Value Type	List
Parent JSON field	naResidentContacts
Required	No
Description	A list of business IDs to use when selecting contacts.


Since Version	21.4.0
Add or Remove	Add
JSON Field	filterIds
Value Type	List
Parent JSON field	naResidentContacts
Required	No
Description	A list of rcna rule IDs to use when selecting contacts.


Since Version	21.4.0
Add or Remove	Add
JSON Field	boundaryId
Value Type	String
Parent JSON field	searchShapes
Required	No
Description	The ID for uising a boundary to select contacts.


Since Version	21.4.0
Add or Remove	Add
JSON Field	residentContactTypes
Value Type	List
Parent JSON field	searchShapes
Required	No
Description	The rcna search types of the shape. Available values: RESIDENTIAL,BUSINESS.


Since Version	21.4.0
Add or Remove	Add
JSON Field	residentFilterRulesInMap
Value Type	Object
Parent JSON field	broadcastContacts
Required	No
Description	The resident Filter rules in the map.


Since Version	21.4.0
Add or Remove	Add
JSON Field	businessFilterRulesInMap
Value Type	Object
Parent JSON field	broadcastContacts
Required	No
Description	The business Filter rules in the map.


Since Version	21.4.0
Add or Remove	Add
JSON Field	residentContactType
Value Type	List
Parent JSON field	residentFilterRulesInMap
Required	No
Description	The rcna contact types of the filter rule. Available values : RESIDENTIAL,BUSINESS.


Since Version	21.4.0
Add or Remove	Add
JSON Field	childFilters
Value Type	List
Parent JSON field	residentFilterRulesInMap
Required	No
Description	The child filter rules list. The logic between each child rules is or.


Since Version	21.4.0
Add or Remove	Add
JSON Field	contactFilterRules
Value Type	List
Parent JSON field	childFilters
Required	No
Description	The contact filter rules.The logic between each child rules is and.


Since Version	21.4.0
Add or Remove	Add
JSON Field	pathFilterRules
Value Type	List<List>
Parent JSON field	childFilters
Required	No
Description	The deliver path filter rules.The logic between each child rules is and.


Since Version	21.4.0
Add or Remove	Add
JSON Field	fieldName
Value Type	String
Parent JSON field	contactFilterRules
Required	No
Description	Available values: firstName,lastName,middleName,address.streetAddress,address.suite,address.city, address.county,address.state,address.postalCode,address.country,businessName


Since Version	21.4.0
Add or Remove	Add
JSON Field	fieldValue
Value Type	String
Parent JSON field	contactFilterRules
Required	No
Description	The contact field value for each rcna filter rule.


Since Version	21.4.0
Add or Remove	Add
JSON Field	filterOperator
Value Type	FilterOperator
Parent JSON field	contactFilterRules
Required	No
Description	Available values: IN,GT,GTE,LT,LTE,EQUAL,NOT_EQUAL,START_WITH,END_WITH, CONTAIN,DOES_NOT_CONTAIN


Since Version	21.4.0
Add or Remove	Add
JSON Field	fieldName
Value Type	String
Parent JSON field	pathFilterRules
Required	No
Description	Available values: methodType,value


Since Version	21.4.0
Add or Remove	Add
JSON Field	fieldValue
Value Type	String
Parent JSON field	pathFilterRules
Required	No
Description	Available values: Wireless,Landline,VOIP when fieldName is methodType. The delivery path field value for each rcna filter rule when fieldName is value.


Since Version	21.4.0
Add or Remove	Add
JSON Field	filterOperator
Value Type	FilterOpterator
Parent JSON field	pathFilterRules
Required	No
Description	Available values: IN,GT,GTE,LT,LTE,EQUAL,NOT_EQUAL,START_WITH,END_WITH, CONTAIN,DOES_NOT_CONTAIN.


Since Version	21.4.0
Add or Remove	Add
JSON Field	fieldContext
Value Type	String
Parent JSON field	pathFilterRules
Required	No
Description	Available values: paths,empty string

Sample JSON

{
  "message": "OK",
  "result": {
    "startDate": 1674823609848,
    "accountId": 1536846672691202,
    "broadcastContacts": {
      "contactIds": [
        426680841666562
      ],
      "contactSearchType": "AllOr",
      "sequenceGroupEnabled": false,
      "defaultSeqGroupQuota": 1,
      "sequenceGroupInterval": 5,
      "enableGroupCalendar": false,
      "enableSendToSubscribers": false
    },
    "incidentPhase": {
      "createdName": "Vishal Agrawal",
      "incidentId": 591470146880507,
      "accountId": 1536846672691202,
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "organizationId": 1536984111644674,
      "id": 10011,
      "notificationId": -1,
      "phaseTemplate": {
        "templateId": 1536984111644674,
        "templateName": "Readme Testing",
        "name": "New",
        "messageFlag": 3,
        "contactsFlag": 3,
        "settingsFlag": 3,
        "publishOptionsFlag": {
          "desktopAlerts": 1,
          "webWidget": 1,
          "network": 1,
          "alertUs": 1,
          "webPosting": 1,
          "socialMedia": 1,
          "nixleChannel": 1,
          "abb": 1,
          "memberPortal": 1,
          "ipawsCap": 1
        },
        "phaseDefinitions": [
          {
            "id": 1001,
            "status": "A",
            "isDefault": false,
            "name": "New",
            "seq": 0
          }
        ],
        "formTemplate": {
          "subject": "Readme Testing",
          "formVariableItems": [
            {
              "val": [
                "Testing"
              ],
              "variableName": "Status",
              "isRequired": true,
              "seq": 1,
              "variableId": 591470146879515,
              "prefixName": "1"
            },
            {
              "val": [
                "High"
              ],
              "variableName": "Priority",
              "isRequired": false,
              "seq": 2,
              "variableId": 591470146879516,
              "prefixName": "1"
            }
          ],
          "sysVarTodayDateFormat": "mm-dd-yyyy",
          "sysVarCurrentTimeFormat": "HH:mm:ss"
        },
        "broadcastTemplate": {
          "accountId": 0,
          "broadcastContacts": {
            "contactIds": [
              426680841666562
            ],
            "contactSearchType": "AllOr",
            "sequenceGroupEnabled": false,
            "defaultSeqGroupQuota": 1,
            "sequenceGroupInterval": 5,
            "enableGroupCalendar": false,
            "enableSendToSubscribers": false
          },
          "resourceBundleId": 0,
          "organizationId": 0,
          "publicMessages": {},
          "type": "Standard",
          "id": 0,
          "message": {
            "accountId": 1536846672691202,
            "organizationId": 1536984111644674,
            "contentType": "Text",
            "id": 0,
            "title": "Readme Testing",
            "textMessage": "Status: Testing   \r\nPriority: High   ",
            "conferenceBridgeId": 0,
            "createdDate": 1674823609743,
            "createdName": "Vishal Agrawal",
            "status": "A",
            "resourceBundleId": 1536984111644675,
            "lastModifiedDate": 1674823609743,
            "lastModifiedId": 1530249602924607,
            "createdId": 1530249602924607,
            "lastModifiedName": "Vishal Agrawal",
            "useCustomEmail": false,
            "useCustomSms": false
          },
          "broadcastSettings": {
            "voiceMailOption": "MESSAGE_ONLY",
            "throttlDefaultAmount": 0,
            "throttle": false,
            "mobileSettings": {
              "requestComment": false,
              "requestImage": false,
              "requestLocation": false,
              "allowShare": false,
              "requireConfirm": false,
              "pushAlertEnabled": false
            },
            "deliverPaths": [
              {
                "accountId": 1536846672691202,
                "pathId": 241901148045316,
                "organizationId": 1536984111644674,
                "awarePathId": 0,
                "id": 589820879437825,
                "expose": false,
                "isDefault": true,
                "createdDate": 1674823177533,
                "createdName": "Vishal Agrawal",
                "status": "A",
                "mandatory": false,
                "resourceBundleId": 1536984111644675,
                "editable": false,
                "seq": 1,
                "lastModifiedDate": 1674823192141,
                "lastModifiedId": 1530249602924607,
                "createdId": 1530249602924607,
                "prompt": "Email",
                "lastModifiedName": "Vishal Agrawal",
                "extRequired": false,
                "displayFlag": false,
                "default": true
              }
            ],
            "requirePinForMessage": false,
            "deliveryMethodInterval": 0,
            "bookConference": false,
            "cycleInterval": 0,
            "duration": 1,
            "senderCallerInfos": [
              {
                "countryName": "United States",
                "accountId": 0,
                "countryCode": "US",
                "resourceBundleId": 0,
                "organizationId": 0,
                "id": 0,
                "callerId": "7818646213",
                "isDefault": true,
                "createdId": 0,
                "lastModifiedId": 0
              }
            ],
            "contactCycles": 1,
            "language": "en_US",
            "recipientApp": false,
            "senderEmail": "SORCH Dev3",
            "confirm": false,
            "deliveryPathOrder": "Contact",
            "enableSecureNotification": false,
            "validateContacts": true,
            "validateContactsByOrganization": false,
            "enableRecord": false,
            "enableSmartConferenceConfirmationText": true,
            "enableBeep": true,
            "quietTimeOverride": false
          },
          "priority": "NonPriority",
          "lastModifiedId": 0,
          "createdId": 0,
          "useEscalation": false,
          "enableLifeSafety": false
        },
        "ignoreVariable": false,
        "evaluateAll": false,
        "incidentNotificationPropertyBag": {
          "enableExerciseMode": "false"
        }
      },
      "name": "New",
      "lastModifiedDate": 1674823609703,
      "lastModifiedId": 1530249602924607,
      "createdId": 1530249602924607,
      "createdDate": 1674823609703,
      "lastModifiedName": "Vishal Agrawal",
      "phaseDefinition": {
        "phaseNodeType": "Begin",
        "id": 1001,
        "incidentStatus": "Open",
        "status": "A",
        "isDefault": true,
        "name": "New",
        "seq": 100
      }
    },
    "endDate": 1674827209848,
    "transformed": true,
    "organizationId": 1536984111644674,
    "type": "Standard",
    "id": 591470146880264,
    "notificationStatus": "Completed",
    "productSource": "Matrix",
    "priority": "NonPriority",
    "oldAwareCAMPID": 0,
    "createdDate": 1674823609798,
    "hasNotification": true,
    "createdName": "Vishal Agrawal",
    "status": "A",
    "notificationResult": {
      "notificationId": 0,
      "unreachableCount": 0,
      "confirmedCount": 0,
      "totalCount": 1,
      "confirmedLateCount": 0,
      "notConfirmedCount": 1,
      "allDetails": [
        {
          "id": 0,
          "notificationId": 591470146880264,
          "contactId": 426680841666562,
          "result": "Sent",
          "attemptTime": 1674823613439,
          "firstAttemptTime": 1674823613439,
          "fullName": "Vishal Agrawal",
          "firstName": "Vishal",
          "lastName": "Agrawal",
          "attempt": 0,
          "externalId": "[email protected]",
          "createdId": 1530249602924607,
          "callResultByPaths": [
            {
              "journalId": 0,
              "attemptId": "63d3c7bb0139ad08c9997fed",
              "attemptOrder": 1,
              "attemptTime": 1674823613439,
              "waitTime": 0,
              "countryCode": "IN",
              "cycleSeq": 1,
              "path": "Email",
              "pathText": "[email protected]",
              "callResult": "Sent",
              "firstName": "Vishal",
              "lastName": "Agrawal",
              "confirmed": false
            }
          ],
          "confirmed": false
        }
      ]
    },
    "resourceBundleId": 1536984111644675,
    "launchtype": "SendNow",
    "publicMessages": {},
    "message": {
      "accountId": 1536846672691202,
      "organizationId": 1536984111644674,
      "contentType": "Text",
      "id": 0,
      "title": "Readme Testing",
      "textMessage": "Status: Testing   \r\nPriority: High   ",
      "conferenceBridgeId": 0,
      "createdDate": 1674823609743,
      "createdName": "Vishal Agrawal",
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "lastModifiedDate": 1674823609743,
      "lastModifiedId": 1530249602924607,
      "createdId": 1530249602924607,
      "lastModifiedName": "Vishal Agrawal",
      "useCustomEmail": false,
      "useCustomSms": false
    },
    "broadcastSettings": {
      "voiceMailOption": "MESSAGE_ONLY",
      "throttlDefaultAmount": 0,
      "throttle": false,
      "mobileSettings": {
        "requestComment": false,
        "requestImage": false,
        "requestLocation": false,
        "allowShare": false,
        "requireConfirm": false,
        "pushAlertEnabled": false
      },
      "deliverPaths": [
        {
          "accountId": 1536846672691202,
          "pathId": 241901148045316,
          "organizationId": 1536984111644674,
          "awarePathId": 0,
          "id": 589820879437825,
          "expose": false,
          "isDefault": true,
          "createdDate": 1674823177533,
          "createdName": "Vishal Agrawal",
          "status": "A",
          "mandatory": false,
          "resourceBundleId": 1536984111644675,
          "editable": false,
          "seq": 1,
          "lastModifiedDate": 1674823192141,
          "lastModifiedId": 1530249602924607,
          "createdId": 1530249602924607,
          "prompt": "Email",
          "lastModifiedName": "Vishal Agrawal",
          "extRequired": false,
          "displayFlag": false,
          "default": true
        }
      ],
      "requirePinForMessage": false,
      "deliveryMethodInterval": 0,
      "bookConference": false,
      "cycleInterval": 0,
      "duration": 1,
      "senderCallerInfos": [
        {
          "countryName": "United States",
          "accountId": 0,
          "countryCode": "US",
          "resourceBundleId": 0,
          "organizationId": 0,
          "id": 0,
          "callerId": "7818646213",
          "isDefault": true,
          "createdId": 0,
          "lastModifiedId": 0
        }
      ],
      "contactCycles": 1,
      "language": "en_US",
      "recipientApp": false,
      "senderEmail": "SORCH Dev3",
      "confirm": false,
      "deliveryPathOrder": "Contact",
      "enableSecureNotification": false,
      "validateContacts": true,
      "validateContactsByOrganization": false,
      "enableRecord": false,
      "enableSmartConferenceConfirmationText": true,
      "enableBeep": true,
      "quietTimeOverride": false
    },
    "sourceTemplateId": 0,
    "source": "Web",
    "notificationName": "Readme Testing",
    "batchNotificationId": 0,
    "stoppedBy": 0,
    "lastModifiedDate": 1674827220088,
    "lastModifiedId": 1530249602924607,
    "createdId": 1530249602924607,
    "processedBy": "schedule-task-dev3-green-i-026dbaf0eea0f3e89",
    "lastModifiedName": "Vishal Agrawal",
    "incident": {
      "accountId": 1536846672691202,
      "organizationId": 1536984111644674,
      "id": 591470146880507,
      "incidentStatus": "Open",
      "name": "Readme Testing",
      "createdDate": 1674823609695,
      "hasJournal": false,
      "createdName": "Vishal Agrawal",
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "duration": 0,
      "createdId": 1530249602924607,
      "lastModifiedId": 1530249602924607,
      "lastModifiedDate": 1674823609695,
      "phaseStatus": {
        "phaseNodeType": "Begin",
        "id": 1001,
        "incidentStatus": "Open",
        "status": "A",
        "isDefault": true,
        "name": "New",
        "seq": 100
      },
      "incidentType": "Incident",
      "lastModifiedName": "Vishal Agrawal",
      "useTemplateVarValue": false,
      "enableMessageTruncate": false,
      "incidentMode": "Live"
    },
    "escalationConfirmedCount": 0,
    "escalatedNotification": false,
    "enableLifeSafety": false,
    "enableMessageTruncate": false,
    "notificationMode": "Live"
  }
}

Notification and Notification Template with the “web widget message” enabled for publish message


Since Version	21.0
Add or Remove	Add
JSON Field	webWidgetMessage
Value Type	Object
Parent JSON field	publicMessage
Required	No
Description	This is the web widget message in the publish message.


Since Version	21.0
Add or Remove	Add
JSON Field	useSameDurationAsNotification
Value Type	Boolean
Parent JSON field	webWidgetMessage
Required	No
Description	If useSameDurationAsNotification is true, this value should comes from the broadcastSettings duration. If useSameDurationAsNotification is false, this value should calculated by customDuration and customTimeUnit.


Since Version	21.0
Add or Remove	Add
JSON Field	customDuration
Value Type	int
Parent JSON field	webWidgetMessage
Required	No
Description	The custom duration for web widget message.


Since Version	21.0
Add or Remove	Add
JSON Field	customTimeUnit
Value Type	String
Parent JSON field	webWidgetMessage
Required	No
Description	The custom timeunit for web widget message.

Sample JSON

"publicMessages": {
        "webWidgetMessage": { 
                "useSameDurationAsNotification": false,
                "customDuration": 1,
                "customTimeUnit": "Days"
       }
}

Notification and Notification Template with the “desktop alert message” enabled for publish message


Since Version	21.0
Add or Remove	Add
JSON Field	desktopAlertMessage
Value Type	Object
Parent JSON field	publicMessages
Required	No
Description	This is the desktop alert message in the publish message.


Since Version	21.0
Add or Remove	Add
JSON Field	templateId
Value Type	String
Parent JSON field	desktopAlertMessage
Required	No
Description	The templateId for desktop alert message.


Since Version	21.0
Add or Remove	Add
JSON Field	useSameDurationAsNotification
Value Type	Boolean
Parent JSON field	desktopAlertMessage
Required	No
Description	If useSameDurationAsNotification is true, this value should comes from the broadcastSettings duration. If useSameDurationAsNotification is false, this value should calculated by customDuration and customTimeUnit.


Since Version	21.0
Add or Remove	Add
JSON Field	customDuration
Value Type	int
Parent JSON field	desktopAlertMessage
Required	No
Description	The custom duration for desktop alert message.


Since Version	21.0
Add or Remove	Add
JSON Field	customTimeUnit
Value Type	String
Parent JSON field	desktopAlertMessage
Required	No
Description	The custom timeunit for desktop alert message.

Sample JSON

"publicMessages": {
        "desktopAlertMessage": { 
                "templateId": "1",
                "useSameDurationAsNotification": false,
                "customDuration": 15,
                "customTimeUnit": "Minutes"
       }
}

Notification, NotificationTemplate, and LaunchPolicy with the “separate sms field” enabled


Since Version	20.2.0
Add or Remove	Add
JSON Field	useCustomSms
Value Type	Boolean
Parent JSON field	message
Required	No
Description	When this option is true, it will create a separate message for SMS delivery methods.


Since Version	20.2.0
Add or Remove	Add
JSON Field	useSmsWebLink
Value Type	Boolean
Parent JSON field	message
Required	No
Description	When this option is true, a link will be added to the end of your SMS to view your Web Page Message.


Since Version	20.2.0
Add or Remove	Add
JSON Field	useSmsPrefix
Value Type	Boolean
Parent JSON field	message
Required	No
Description	When this option is true, a separate message will start with the SMS Message Prefix set in the org smsoptions settings.


Since Version	20.2.0
Add or Remove	Add
JSON Field	textSmsMessage
Value Type	String
Parent JSON field	message
Required	No
Description	The content for separate message for SMS delivery methods.


Since Version	20.2.0
Add or Remove	Add
JSON Field	textSmsWebPageMessage
Value Type	String
Parent JSON field	message
Required	No
Description	The content for the Web Page Message.

Notification, NotificationTemplate, and
LaunchPolicy with the “residents” enabled.


Since Version	9.3.0
Add or Remove	Add
JSON Field	residents
Value Type	Object "residents": { "searchBySearchShapes": true}
Parent JSON field	broadcastContacts
Description	Supports UMS residents query with polygons, so use ebsuite field "searchShapes" to transmit polygons data and add residents.searchBySearchShapes=true to represent UMS residents query to distinguish from normal polygons query.


Since Version	9.4.0
Add or Remove	Add
JSON Field	umsPatterns
Value Type	Object { "searchBySearchShapes": true, "umsPatterns": [ { "pattern": String, "values": [{}] } ] }
Parent JSON field	residents
Request Body	"umsPatterns":[{ "pattern": "riksnyckel", "values": [ { "unr": "2001" } ] } ]
Patterns: street matrikkel fastighetsnyckel riksnyckel	Values: "kommune": required & numeric value "gateid": required & numeric value "husnr": optional & numeric value "bokstav": optional & a letter, just one character "apartmentid": optional & a combination of characters and numbers "kommune": required & numeric value "gnr": required & numeric value "bnr": required & numeric value "fnr": optional & numeric value "snr":required & numeric value "nr": optional & numeric value "suffix": optional & a letter, just one character "apartment": optional & a combination of characters and numbers "unr": required & numeric value
When using: PUT /notificationTemplates/{organizationId}/{instanceId} PUT /launchPolicies/{organizationId}/{instanceId} these two APIs to update notificationTemplate and LaunchPolicies with umsPatterns in residents: 1. When no umsPatterns field or umsPatterns is null: no influence to old record. 2. When umsPatterns is []: will remove all old records 3. Else will update the related record.

Request Body

{
   "broadcastContacts":{
      "searchShapes":[
         {
            "shape":{
               "points":[
                  {
                     "y":39.94399565901895,
                     "x":116.36194962262458
                  },
                  {
                     "y":39.94414988701187,
                     "x":116.36216151713502
                  }
               ]
            },
            "include":true
         }
      }
   ],
   "residents":{
      "searchBySearchShapes":true
   }
}

Notification, NotificationTemplate, and LaunchPolicy with the “residents” enabled


Since Version	9.3.0
Add or Remove	Add
JSON Field	residents
Value Type	Object "residents": { "searchBySearchShapes": true}
Parent JSON field	broadcastContacts
Description	This version needs to support UMS residents query with polygons, so use ebsuite field "searchShapes" to transmit polygons data, and add residents.searchBySearchShapes=true to represent UMS residents query to distinguish with normal polygons query.

Request Body

Resident Request

{
    ......
     "broadcastContacts": {
        .....
        "searchShapes": [
            {
             "shape": {
               "points": [
                 {
                   "y": 39.944172507088574,
                   "x": 116.36190402507502
                 },
                 {
                   "y": 39.94399565901895,
                   "x": 116.36194962262458
                 },
                 {
                   "y": 39.94414988701187,
                   "x": 116.36216151713502
                 },
                 {
                   "y": 39.94420540900411,
                   "x": 116.36217492818272
                 },
                 {
                   "y": 39.94420746537373,
                   "x": 116.36217492818272
                 },
                 {
                   "y": 39.944172507088574,
                   "x": 116.36190402507502
                 }
               ]
             },
             "include": true
            }
        ],
//added this version
        "residents": {
            "searchBySearchShapes": true
        }
        ......
     }
    .......
}


Since Version	9.4.0
Add or Remove	Add
JSON Field	umsPatterns
Value Type	Object { "searchBySearchShapes": true, "umsPatterns": [ { "pattern": String, "values": [{}] } ] }
Parent JSON field	residents
Description	pattern has 4 values: street; matrikkel; fastighetsnyckel; riksnyckel Each type has related values (has diffrent fields and validation). See the table of values in Request Description . ◊ PUT /notificationTemplates/{organizationId}/{instanceId} ◊ PUT /launchPolicies/{organizationId}/{instanceId} Use these two APIs to update notificationTemplate and LaunchPolicies with umsPatterns in residents. When there is no umsPatterns field or the umsPatterns is null: no influence to old record. When umsPatterns is []: will remove all old records, else it will update the related record.

Request Body

Resident Request

{
    ...........
    "broadcastContacts": {
        ..........
        "residents": {
            "searchBySearchShapes": true,
            "umsPatterns": [
                {
                    "pattern": "riksnyckel",
                    "values": [
                        {
                            "unr": "2001"
                        }
                    ]
                }
            ]
        }
        .........
    }
    ..........
}


Since Version	20.3.0
Add or Remove	Add
JSON Field	properties
Value Type	{ "properties":[ { "field":String, "values":[] }] }
Parent JSON field	residents
Description	The properties could include more additional fields. 1 entryType : Filter capability needs to be provided by address-service. 2 owner_type (only supported in the Norway region): Value Description R RESIDENT B OWNER B as in the Norwegian "Boligeier". Property owners of residential homes. F VACATION F as in the Norwegian "Fritidsbolig" . Owners of holiday houses (cabins etc.) supported by propertyFilter 3 Vulnerable: Not supported in current address service. It is only supported in company resident.

Request Body

Properties in Residents

{
    ......
    {
    ......
    "residents": {
        ......
        "properties": [{
            "field": "Vulnerable",
            "values": [false,true]
        },{
            "field": "owner_type",
            "values":["F"]
        },{
            "field": "entryType",
            "values": ["company","person"]
        }]
        ......
    }
    ......
    }
    ......
}

Notification with the “escalation” enabled

Since Version	Add or Remove	JSON Field	Value Type	Parent JSON Field	Description
6.5.0	Add	escalatedNotification	Boolean	Root of Notification	false: this notification is primary notification. true: this notification is triggered by escalation condition.
6.5.0	Add	escalationConfirmedCount	Number	Root of Notification	In incident and primary notification (while escalatedNotification=false), this field indicates all the confirmed number. In escalation level notification (while escalatedNotification=true), this field's value is always 0.
6.5.0	Add	escalationStatus	String	Root of Notification	Stopped, Inprogress, Completed.
6.5.0	Add	escalationEndDate	Number	Root of Notification	Notification End Date + escalationCondition'sWaitTime
6.5.0	Add	primaryNotificationId	Number	Root of Notification	While escalatedNotification=false, it is the same as the notification id. While escalatedNotification=true, it is the primary notification to which the escalation level belongs.

The following sample JSON includes the escalation data from response.

{
        "status": "A",
        "createdId": 8800387989515,
        "createdName": "Misher Yang",
        "lastModifiedId": 8800387989515,
        "lastModifiedName": "Misher Yang",
        "createdDate": 1353223341025,
        "lastModifiedDate": 1353223341025,
        "organizationId": 8800387989534,
        "id": 1464553783164960,
        "priority": "NonPriority",
        "escalatio
nEndDate": 1473754590063,
        "escalationStatus": "Completed",
        "escalationConfirmedCount": 0,
        "primaryNotificationId": 470595271662850,
        "escalatedNotification": false,      // false means this is a primary level 
notification and the triggeredEscalations includes
        "triggeredEscalations": [
          {
            "index": 1,
            "escalationName": "E K 1",
            "escalationCondition": {
              "waitTime": 1,
              "timeUnit": "MINUTES"
            },
            "broadcastContacts": {
              "groupIds": [
                    884054593372187
              ],
              "contactSearchType": "AllOr",
              "sequenceGroupEnabled": true,
              "defaultSeqGroupQuota": 1,
              "sequenceGroupInterval": 1
            },
            "notificationId": 457401132122160
          }
        ]
        "type": "Standard",
        "message": {
          "createdId": 0,
          "lastModifiedId": 0,
          "organizationId": 0,
          "id": 0,
          "contentType": "Text",
          "title": "To test Launch Policies in API POST",
          "textMessage": "To test Launch Policies in API with one-time scheduled 
notification",
          "conferenceBridgeId": 0
        },
       ... ... ... ...
}

Notifications with the “publicMessages” enabled

{
  "id": 0,
  "priority": "NonPriority",
  "broadcastContacts": {},
  "message": {
    "title": "title",
    "textMessage": "Notification from API"
  },
  "type": "Standard",
  "launchtype": "SendNow",
  "broadcastSettings": {
    "senderEmail": "limei.li",
    "mobileSettings": {
      "requestLocation": false,
      "requestImage": false,
      "requestComment": false,
      "allowShare": false
    },
    "throttlDefaultAmount": 3,
    "throttle": false,
    "duration": 1,
    "contactCycles": 1,
    "cycleInterval": 0,
    "deliveryMethodInterval": 0,
    "confirm": true,
    "language": "en_US",
    "voiceMailOption": "MESSAGE_WITH_CONFIRMATION",
    "senderCallerInfos": [
      {
        "countryName": "United States",
        "countryCode": "US",
        "isDefault": true,
        "callerId": "7812345431"
      }
    ],
    "deliverPaths": [
      {
        "id": 444206992605413,
        "pathId": 241901148045324
      }
    ]
  },
  "publicMessages": {
    "nixleAlertMessage": {
      "event": "Mountain Rescue",
      "urgency": "Expected",
      "severity": "Moderate",
      "certainty": "Unknown",
      "category": "Rescue",
      "expire": "8",
      "smsMessage": "Mandatory Security Training",
      "instructions": "There is a security training that we have to go through and security team needs proof that people take it. It’s a FedRAMP requirement.",
      "action": "create",
      "type": 2,
      "applyZipCodeToEventGroups": false,
      "community": {
        "contactName": "Ellie Pei",
        "contactEmail": "[email protected]",
        "contactDivision": "Development",
        "contactPhone": "123",
        "regionIds": [
          61289,
          61291
        ],
        "jurisdictionType": "some"
      },
      "eventGroups": [
        25000881
      ]
    },
    "ipawsMessage": {
      "comments": "put all used ipawsmessage fields in array fields except fileattachments. the detail of all fields(values,optional or required) in link: https://path.everbridge.com/display/DOC/Cap+Rss+Api+solution",
      "fields": [
        {
          "field": "status",
          "values": [
            "Actual"
          ]
        },
        {
          "field": "msgType",
          "values": [
            "Alert"
          ]
        },
        {
          "field": "source",
          "values": [
            "000"
          ]
        },
        {
          "field": "scope",
          "values": [
            "Private"
          ]
        },
        {
          "field": "restriction",
          "values": [
            "000"
          ]
        },
        {
          "field": "addresses",
          "values": [
            "00000"
          ]
        },
        {
          "field": "category",
          "values": [
            "Geo"
          ]
        },
        {
          "field": "urgency",
          "values": [
            "Immediate"
          ]
        },
        {
          "field": "severity",
          "values": [
            "Extreme"
          ]
        },
        {
          "field": "certainty",
          "values": [
            "Observed"
          ]
        },
        {
          "field": "eventCode",
          "values": [
            "AVA"
          ]
        },
        {
          "field": "event",
          "values": [
            "Avalanche Watch"
          ]
        },
        {
          "field": "expires",
          "values": [
            "12"
          ]
        },
        {
          "field": "senderName",
          "values": [
            ""
          ]
        },
        {
          "field": "headline",
          "values": [
            "8"
          ]
        },
        {
          "field": "description",
          "values": [
            "000"
          ]
        },
        {
          "field": "instruction",
          "values": [
            "0000"
          ]
        },
        {
          "field": "web",
          "values": [
            "https://manager-qa1.everbridge.net/bcTemplates/new"
          ]
        },
        {
          "field": "timezone",
          "values": [
            "AST"
          ]
        },
        {
          "field": "areaDesc",
          "values": [
            "edede"
          ]
        },
        {
          "field": "geocode",
          "values": [
            ""
          ]
        }
      ],
      "fileAttachments": {
        "fileId": "5a38dbbe221aeb604a88f5d9"
      }
    }
  }
}

Broadcast Contacts

The Broadcast Contacts section
determines which contacts to be included in the broadcase and which to not include.

Broadcast Contacts Fields

Field	Data Type	Notes
contactIds	long	An array of internal contact IDs.
excludedContactIds	long	An array of internal contact IDs to exclude.
externalIds	string	An array of contact external IDs.
filterIds	long	An array of rule/filter IDs.
groupIds	long	An array of group IDs.

Broadcast Contacts Example Body

Broadcast Settings

Whenever possible, it it
recommended that you do not specify custom broadcastSettings and use the organization defaults.

The reason for this is if you need to specify custom delivery paths for a
notification, not only do you need to include the pathId constant but also the internal ID of the delivery
path.

The internal ID is not visible anywhere other than through the /contactPaths
method.

Broadcast Settings Fields

Field	Data Type (Length)	Notes
bookConference	boolean	Internal Field to be disregarded.
confirm	boolean	If true, the notification will ask for confirmation.
contactCycles	int	The number of contact cycles to attempt. How long, in minutes, should the system wait before starting the next cycle. Specify 0, 1, 2, 5, then increments of 5 minutes up to a maximum of 60 minutes.
cycleInterval	int	How long, in minutes, should the system wait before starting the next cycle. Specify 0, 1, 2, 5, then increments of 5 minutes up to a maximum of 60 minutes.
deliverPaths	object[]	◊ pathId: a valid delivery pathId ◊ id: the internal ID of the delivery path { "pathId": {pathId}, "id": {internalId} }
deliveryMethodInterval	int	How long, in minutes, should the system wait before attempting to contact the next device. Specify 0, 1, 2, 3, 5, 10 or 15 minutes.
deliveryPathOrder	string	One of: ◊ Contact - use the contact's preferred device order ◊ Organization - use the organization default device order ◊ Custom - one time custom device order
duration	int	The duration the notification will be active. Specify the number of hours, 1-24.
language	string	The language of the notification. One of: ◊ ar_SA ◊ da_DK ◊ de_DE ◊ en_GB ◊ en_US ◊ es_ES ◊ es_US ◊ fr_FR ◊ it_IT ◊ ja_JP ◊ no_NO ◊ pl_PL ◊ pt_PT ◊ ru_RU ◊ sv_SE ◊ zh_CN
mobileSettings	object	◊ requestComment: if true, Mobile Members are allowed to respond with text as a solicited message ◊ requestImage: if true, Mobile Members are allowed to send in a photo ◊ requestLocation: if true, Mobile Members may geotag themselves, if they've allowed GPS access on their device ◊ allowShare: if true, Mobile Members can share messages (e.g. email, Twitter, SMS) only if this option has been enabled at the organization level "mobileSettings": { "requestComment": true, "requestImage": true, "requestLocation": true, "allowShare": false }
senderCallerInfos	object[]	An array of one or more caller ID objects. ◊ countryCode: must be a valid two character ISO country code ◊ callerId: a valid phone number to show as the caller ID { "countryCode": "US", "callerId": "8182309569" }
senderEmail	string (80)	The display name on any emails that are sent.
throttle	boolean	Whether the notification enabled the call throttling feature or not.
throttleDefaultAmount	int	Call throttling default limit.

Broadcast Settings Example Body

Launch Policies

The Launch Policies API is
used to create, query, and manage Scheduled and Recurring
notifications.

Launch Policy Fields

Field	Possible Values	Notes	Type Applies to
type	Recurring Schedule	The name of the Resource (constant).	All
startDate	Unix epoch date/time	See tools for date/time conversion functions.	Schedule, Recurring
endDate	Unix epoch date/time	See tools for date/time conversion functions	Recurring
repeatType	YEARLY MONTHLY WEEKLY DAILY	The type of repeat function to send the notification.	Recurring
repeatNumber	Integer greater than 0	Repeat every N days, weeks, etc.	All recurring
hour	0-23	Hour of th eday to send the notification.	All recurring
minute	0-59	Minute of the hour to send the notification.	All recurring
month	1-12	Month of the year to send the notification.	Recurring-YEARLY
day	1-31	Day of the month of repeat on.	Recurring-YEARLY
timezoneId	Any valid IANA Time Zone Database time zone identifier	e.g. America/Los Angeles	All
weekDays	SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY	weekDays must be passed as an array of strings. e.g. "weekDays": [ "SUNDAY", "SATURDAY" ]	Recurring-WEEKLY

Minimum Requirements for Launch Policies POST or PUT

Examples for each of the options include:

◊ Daily Recurring

ex. Daily reminder to clock out at the end of your shift sent at 4PM each day
and sent to all hourly employees.

◊ Weekly Recurring

ex. Weekly team meeting reminder sent the day before the meeting.

◊ Monthly Recurring

ex. Reminder for monthly all staff meeting.

◊ Yearly Recurring

ex. Announcement to Employees to verify with their benefits plan to be up to
date with accurate information.

◊ Scheduled

ex. Fire Drill is planned a few weeks prior to the event, the notification is
scheduled in advance to go out and alert the employees when the alarm will be going off for the day of the
event.

Daily Recurring Notification

{
  "type": "Recurring",
  "notification": {
    "broadcastContacts": {
      "groupIds": [
        884015938670971
      ]
    },
    "type": "Standard",
    "priority": "NonPriority",
    "launchtype": "Recurring",
    "message": {
      "contentType": "Text",
      "title": "Clock out from shift",
      "textMessage": "Please clock out at the end of your shift today. Thank you."
    }
  },
  "launchSetting": {
    "startDate": 1409893200000,
    "endDate": 1410065999000,
    "repeatType": "DAILY",
    "repeatNumber": 1,
    "hour": 16,
    "minute": 0,
    "timeZoneId": "America/Chicago"
  }
}

Weekly Recurring Notification

{
  "type": "Recurring",
  "notification": {
    "broadcastContacts": {
      "groupIds": [
        884015938670971
      ]
    },
    "type": "Standard",
    "priority": "NonPriority",
    "launchtype": "Recurring",
    "message": {
      "contentType": "Text",
      "title": "Project Management Team meeting",
      "textMessage": "Product team meeting tomorrow at 11AM in the conference room."
    }
  },
  "launchSetting": {
    "startDate": 1409893200000,
    "endDate": 1410584399000,
    "repeatType": "WEEKLY",
    "repeatNumber": 1,
    "hour": 14,
    "minute": 0,
    "weekDays": [
      "TUESDAY"
    ],
    "timeZoneId": "America/Chicago"
  }
}

Monthly Recurring Notification

{
  "type": "Recurring",
  "notification": {
    "broadcastContacts": {
      "groupIds": [
        884015938670971
      ]
    },
    "type": "Standard",
    "priority": "NonPriority",
    "launchtype": "Recurring",
    "message": {
      "contentType": "Text",
      "title": "All Hands meeting today",
      "textMessage": "This is a reminder for the All Hands Meeting today at 2PM in 
the Training Room."
    }
  },
  "launchSetting": {
    "startDate": 1409893200000,
    "endDate": 1412139599000,
    "repeatType": "MONTHLY",
    "repeatNumber": 1,
    "hour": 9,
    "minute": 0,
    "day": 5,
    "timeZoneId": "America/Chicago"
  }
}

Yearly Recurring Notification

{
  "type": "Recurring",
  "notification": {
    "broadcastContacts": {
      "groupIds": [
        884015938670971
      ]
    },
    "type": "Standard",
    "priority": "NonPriority",
    "launchtype": "Recurring",
    "message": {
      "contentType": "Text",
      "title": "VERIFY BENEFITS PLAN",
      "textMessage": "It is that time of year - please verify your benefits plan. New plans start on January 1."
    }
  },
  "launchSetting": {
    "startDate": 1409893200000,
    "endDate": 1412139599000,
    "repeatType": "YEARLY",
    "repeatNumber": 1,
    "hour": 08,
    "minute": 0,
    "month": 12,
    "day": 18,
    "timeZoneId": "America/Chicago"
  }
}

Scheduled Notification

{
  "type": "Schedule",
  "notification": {
    "broadcastContacts": {
      "externalIds": [
        "100666"
      ]
    },
    "type": "Standard",
    "priority": "NonPriority",
    "launchtype": "Schedule",
    "message": {
      "contentType": "Text",
      "title": "Test send later API",
      "textMessage": "Fire alarm today at 3pm, please use main stairwell to exit the building when alarm sounds."
    }
  },
  "launchSetting": {
    "startDate": 1410036400000,
    "endDate": 1410036400000,
    "timeZoneId": "America/Chicago"
  }
}

Standard Notifications

Base Object

Field	Data Type	Notes
type	string	Standard
priority	string	One of: ◊ NonPriority ◊ Priority
launchtype	string	One of: ◊ SendNow ◊ Recurring ◊ Schedule
broadcastContacts	object	See broadcastContacts
message	object	See message
broadcastSettings	object	See broadcastSettings

Message

Field	Data Type (Length)	Required?	Notes
contentType	string	y	One of: ◊ Text ◊ VoiceText
title	string (80)	y	The title of the message.
textMessage	string	y	The body of the message.
rtfContent	string	n	Rich-text (HTML) content for the body of the message. Escape quotes in the HTML content using a backslash (). <h1 style="color:#ff5050">Header 1 text
attachmentFiles	object[]	n	{ "fileId": "The fileId returned from an attachment POST" } For details, see Attachments .
audioKey	string	n	The audio key returned from an audio file POST. For details, see Audio .

Standard Notification using Default Settings

{
  "broadcastContacts": {
    "contactIds": [
      5743857366033992
    ],
    "externalIds": [],
    "groupIds": [],
    "filterIds": []
  },
  "type": "Standard",
  "priority": "NonPriority",
  "launchtype": "SendNow",
  "message": {
    "contentType": "Text",
    "title": "Test with all default settings",
    "textMessage": "This notification uses all the default settings."
  }
}

Standard Notification with All Options Specified

{
  "broadcastContacts": {
    "contactIds": [
      5743857366033992
    ]
  },
  "type": "Standard",
  "priority": "NonPriority",
  "launchtype": "SendNow",
  "message": {
    "contentType": "Text",
    "title": "Test with all options specified",
    "textMessage": "This JSON has all options specified, one delivery path."
  },
  "broadcastSettings": {
    "voiceMailOption": "MESSAGE_ONLY",
    "throttlDefaultAmount": 0,
    "throttle": false,
    "mobileSettings": {
      "requestComment": false,
      "requestImage": false,
      "requestLocation": false,
     "allowShare": false,
     "requireConfirm": false,
     "pushAlertEnabled": false
    },
   "deliverPaths": [
    {
     "pathId": 241901148045316,
     "id": 884011643702424
    }
   ],
   "deliveryMethodInterval": 0,
   "bookConference": false,
   "cycleInterval": 1,
   "duration": 1,
   "senderCallerInfos": [
    {
     "countryCode": "US",
     "callerId": "8182309569"
    }
   ],
   "contactCycles": 1,
   "language": "en_US",
   "recipientApp": false,
   "senderEmail": "[email protected]",
   "confirm": true,
   "deliveryPathOrder": "Contact"
  }
}

Polling/Quota Notification

Base Object

Field	Data Type (Length)	Notes
type	string	One of: ◊ Polling ◊ Quota
priority	string	One of: ◊ NonPriority ◊ Priority
launchtype	string	One of: ◊ SendNow ◊ Recurring ◊ Schedule
broadcastContacts	object	See broadcastContacts
message	object	See message
broadcastSettings	object	See broadcastSettings

Message

The attachmentFiles, audioKey and rtfContent fields are optional.

Field	Data Type (Length)	Notes
contentType	string	One of: ◊ Text ◊ VoiceText
title	string (80)	The title of the message.
textMessage	string	The body of the message.
rtfContent	string	Rich-text (HTML) content for the body of the message. Escape quotes in the HTML content using a backslash (). <h1 style="color:#ff5050">Header 1 text
questionaire	object[]	Yes, the field name "questionaire" is actually misspelled. There's an open case for this bug. For a polling message, an array of possible answers to the polling question. The maximum number of elements in the array is nine (9). "answers": [ { "name": "Yes" }, { "name": "No" } ] For a polling with quota message, an array of possible answers to the polling question. The maximum number of elements in the array is nine (9). Note the extra field in the answers array to specify the quota number for each answer. "answers": [ { "quotaNum": 2, "name": "Yes" }, { "quotaNum": 0, "name": "No" } ]
attachmentFiles	object[]	{ "fileId": "The fileId returned from an attachment POST" }
audioKey	string	The audio key returned from an audio file POST. See Audio .

Polling Notification with Default Settings

{
  "broadcastContacts": {
    "contactIds": [
      5743857366033992
    ],
    "externalIds": [],
    "groupIds": [],
    "filterIds": []
  },
  "type": "Polling",
  "priority": "NonPriority",
  "launchtype": "SendNow",
  "message": {
    "contentType": "Text",
    "title": "Polling message from the API",
    "textMessage": "This is a simple yes/no polling message from the API.",
    "questionaire": {
      "answers": [
        {
          "name": "Yes"
        },
        {
          "name": "No"
        }
      ]
    }
  }
}

Quota Notification using Default Settings

{
  "broadcastContacts": {
    "contactIds": [
      5743857366033992
    ],
    "externalIds": [],
    "groupIds": [],
    "filterIds": []
  },
  "type": "Quota",
  "priority": "NonPriority",
  "launchtype": "SendNow",
  "message": {
    "contentType": "Text",
    "title": "Polling with quota message from the API",
    "textMessage": "This is a simple yes/no polling message with a quota from the 
API.",
    "questionaire": {
      "answers": [
        {
          "quotaNum": 2,
          "name": "Yes"
        },
        {
          "quotaNum": 0,
          "name": "No"
        }
      ]
    }
  }
}

Conference Notification

Base Object

Field	Data Type (Length)	Notes
type	string	Conference
priority	string	One of: ◊ NonPriority ◊ Priority
message	object	See message
launchtype	string	One of: ◊ SendNow ◊ Recurring ◊ Schedule
broadcastSettings	object	See broadcastSettings
broadcastContacts	object	See broadcastContacts

Message

The attachmentFiles, audioKey and rtfContent fields are optional.

Field	Data Type (Length)	Notes
contentType	string	One of: ◊ Text ◊ VoiceText
title	string (80)	The title of the message.
textMessage	string	The body of the message.
rtfContent	string	Rich-text (HTML) content for the body of the message. Escape quotes in the HTML content using a backslash (). <h1 style="color:#ff5050">Header 1 text
conferenceBridgeId	long	The internal ID of the conference bridge you wish to use.
attachmentFiles	object[]	{ "fileId": "The fileId returned from an attachment POST" }
audioKey	string	The audio key returned from an audio file POST. Field Data Type (Length) Notes

Conference Notification using Default Settings

{
  "broadcastContacts": {
    "contactIds": [
      5743857366033992
    ],
    "externalIds": [],
    "groupIds": [],
    "filterIds": []
  },
  "type": "Conference",
  "priority": "NonPriority",
  "launchtype": "SendNow",
  "message": {
    "contentType": "Text",
    "title": "Conference message from the API",
    "textMessage": "This is a simple conference message from the API.",
    "conferenceBridgeId": 892807736723189
  }
}

Notification Results

For notification results, you can opt for basic summary information (verbose==false) or detailed delivery results (verbose==true).

Verbose == false

Field	Data Type (Length)	Notes
notificationId	long	The notification ID.
unreachableCount	int	The number of contacts that with no valid contact information.
confirmedCount	int	The number of contacts that confirmed the message.
totalCount	int	The total number of contacts on the notification.
confirmedLateCount	int	The number of contacts that confirmed after the notification's duration had elapsed.
notConfirmedCount	int	The number of contacts that did not confirm.
allDetails	object[]	This field has all the delivery result detail in it. This is an array where each element contains all the delivery results for an individual contact.
id	long	This is the internal ID for a contact.
contactId	long	The ID of the contact.
externalId	string	This is the user defined unique identifier for a contact and must be unique. Typically an employee ID number is used.
result	string	The result of the last attempt for this contact.
attemptTime	long	Unix epoch date/time when the notification was attempted.
firstAttemptTime	long	Unix epoch date/time when the notification was first attempted.
fullName	string	The contact’s first and last name.
firstName	string	The contact’s first name.
lastName	string	The contact’s last name.
confirmedPathId	long	The confirmation delivery path Id.
confirmedPath	string	The type of device that recieved the confirmation.
confirmedPathValue	string	The value of the confirmed device: e.g. email address, phone number, etc.
confirmedDate	long	Unix epoch date/time when the contact confirmed.
attempt	long	The number of attempt messages sent to the contact.
responseTextMessage	string	The contact’s polling response. *Only for Polling/Quota notifications.
confirmed	boolean	If true, the contact has confirmed.
createdId	long	The internal ID of the user that created the notification.
callResultsByPath	object[]	This is an array where each element describes the delivery results for an individual contact path.

Notification Results where Verbose == true

{
  "message": "OK",
  "result": {
    "startDate": 1674823609848,
    "accountId": 1536846672691202,
    "broadcastContacts": {
      "contactIds": [
        426680841666562
      ],
      "contactSearchType": "AllOr",
      "sequenceGroupEnabled": false,
      "defaultSeqGroupQuota": 1,
      "sequenceGroupInterval": 5,
      "enableGroupCalendar": false,
      "enableSendToSubscribers": false
    },
    "incidentPhase": {
      "createdName": "Vishal Agrawal",
      "incidentId": 591470146880507,
      "accountId": 1536846672691202,
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "organizationId": 1536984111644674,
      "id": 10011,
      "notificationId": -1,
      "phaseTemplate": {
        "templateId": 1536984111644674,
        "templateName": "Readme Testing",
        "name": "New",
        "messageFlag": 3,
        "contactsFlag": 3,
        "settingsFlag": 3,
        "publishOptionsFlag": {
          "desktopAlerts": 1,
          "webWidget": 1,
          "network": 1,
          "alertUs": 1,
          "webPosting": 1,
          "socialMedia": 1,
          "nixleChannel": 1,
          "abb": 1,
          "memberPortal": 1,
          "ipawsCap": 1
        },
        "phaseDefinitions": [
          {
            "id": 1001,
            "status": "A",
            "isDefault": false,
            "name": "New",
            "seq": 0
          }
        ],
        "formTemplate": {
          "subject": "Readme Testing",
          "formVariableItems": [
            {
              "val": [
                "Testing"
              ],
              "variableName": "Status",
              "isRequired": true,
              "seq": 1,
              "variableId": 591470146879515,
              "prefixName": "1"
            },
            {
              "val": [
                "High"
              ],
              "variableName": "Priority",
              "isRequired": false,
              "seq": 2,
              "variableId": 591470146879516,
              "prefixName": "1"
            }
          ],
          "sysVarTodayDateFormat": "mm-dd-yyyy",
          "sysVarCurrentTimeFormat": "HH:mm:ss"
        },
        "broadcastTemplate": {
          "accountId": 0,
          "broadcastContacts": {
            "contactIds": [
              426680841666562
            ],
            "contactSearchType": "AllOr",
            "sequenceGroupEnabled": false,
            "defaultSeqGroupQuota": 1,
            "sequenceGroupInterval": 5,
            "enableGroupCalendar": false,
            "enableSendToSubscribers": false
          },
          "resourceBundleId": 0,
          "organizationId": 0,
          "publicMessages": {},
          "type": "Standard",
          "id": 0,
          "message": {
            "accountId": 1536846672691202,
            "organizationId": 1536984111644674,
            "contentType": "Text",
            "id": 0,
            "title": "Readme Testing",
            "textMessage": "Status: Testing   \r\nPriority: High   ",
            "conferenceBridgeId": 0,
            "createdDate": 1674823609743,
            "createdName": "Vishal Agrawal",
            "status": "A",
            "resourceBundleId": 1536984111644675,
            "lastModifiedDate": 1674823609743,
            "lastModifiedId": 1530249602924607,
            "createdId": 1530249602924607,
            "lastModifiedName": "Vishal Agrawal",
            "useCustomEmail": false,
            "useCustomSms": false
          },
          "broadcastSettings": {
            "voiceMailOption": "MESSAGE_ONLY",
            "throttlDefaultAmount": 0,
            "throttle": false,
            "mobileSettings": {
              "requestComment": false,
              "requestImage": false,
              "requestLocation": false,
              "allowShare": false,
              "requireConfirm": false,
              "pushAlertEnabled": false
            },
            "deliverPaths": [
              {
                "accountId": 1536846672691202,
                "pathId": 241901148045316,
                "organizationId": 1536984111644674,
                "awarePathId": 0,
                "id": 589820879437825,
                "expose": false,
                "isDefault": true,
                "createdDate": 1674823177533,
                "createdName": "Vishal Agrawal",
                "status": "A",
                "mandatory": false,
                "resourceBundleId": 1536984111644675,
                "editable": false,
                "seq": 1,
                "lastModifiedDate": 1674823192141,
                "lastModifiedId": 1530249602924607,
                "createdId": 1530249602924607,
                "prompt": "Email",
                "lastModifiedName": "Vishal Agrawal",
                "extRequired": false,
                "displayFlag": false,
                "default": true
              }
            ],
            "requirePinForMessage": false,
            "deliveryMethodInterval": 0,
            "bookConference": false,
            "cycleInterval": 0,
            "duration": 1,
            "senderCallerInfos": [
              {
                "countryName": "United States",
                "accountId": 0,
                "countryCode": "US",
                "resourceBundleId": 0,
                "organizationId": 0,
                "id": 0,
                "callerId": "7818646213",
                "isDefault": true,
                "createdId": 0,
                "lastModifiedId": 0
              }
            ],
            "contactCycles": 1,
            "language": "en_US",
            "recipientApp": false,
            "senderEmail": "SORCH Dev3",
            "confirm": false,
            "deliveryPathOrder": "Contact",
            "enableSecureNotification": false,
            "validateContacts": true,
            "validateContactsByOrganization": false,
            "enableRecord": false,
            "enableSmartConferenceConfirmationText": true,
            "enableBeep": true,
            "quietTimeOverride": false
          },
          "priority": "NonPriority",
          "lastModifiedId": 0,
          "createdId": 0,
          "useEscalation": false,
          "enableLifeSafety": false
        },
        "ignoreVariable": false,
        "evaluateAll": false,
        "incidentNotificationPropertyBag": {
          "enableExerciseMode": "false"
        }
      },
      "name": "New",
      "lastModifiedDate": 1674823609703,
      "lastModifiedId": 1530249602924607,
      "createdId": 1530249602924607,
      "createdDate": 1674823609703,
      "lastModifiedName": "Vishal Agrawal",
      "phaseDefinition": {
        "phaseNodeType": "Begin",
        "id": 1001,
        "incidentStatus": "Open",
        "status": "A",
        "isDefault": true,
        "name": "New",
        "seq": 100
      }
    },
    "endDate": 1674827209848,
    "transformed": true,
    "organizationId": 1536984111644674,
    "type": "Standard",
    "id": 591470146880264,
    "notificationStatus": "Completed",
    "productSource": "Matrix",
    "priority": "NonPriority",
    "oldAwareCAMPID": 0,
    "createdDate": 1674823609798,
    "hasNotification": true,
    "createdName": "Vishal Agrawal",
    "status": "A",
    "notificationResult": {
      "notificationId": 0,
      "unreachableCount": 0,
      "confirmedCount": 0,
      "totalCount": 1,
      "confirmedLateCount": 0,
      "notConfirmedCount": 1,
      "allDetails": [
        {
          "id": 0,
          "notificationId": 591470146880264,
          "contactId": 426680841666562,
          "result": "Sent",
          "attemptTime": 1674823613439,
          "firstAttemptTime": 1674823613439,
          "fullName": "Vishal Agrawal",
          "firstName": "Vishal",
          "lastName": "Agrawal",
          "attempt": 0,
          "externalId": "[email protected]",
          "createdId": 1530249602924607,
          "callResultByPaths": [
            {
              "journalId": 0,
              "attemptId": "63d3c7bb0139ad08c9997fed",
              "attemptOrder": 1,
              "attemptTime": 1674823613439,
              "waitTime": 0,
              "countryCode": "IN",
              "cycleSeq": 1,
              "path": "Email",
              "pathText": "[email protected]",
              "callResult": "Sent",
              "firstName": "Vishal",
              "lastName": "Agrawal",
              "confirmed": false
            }
          ],
          "confirmed": false
        }
      ]
    },
    "resourceBundleId": 1536984111644675,
    "launchtype": "SendNow",
    "publicMessages": {},
    "message": {
      "accountId": 1536846672691202,
      "organizationId": 1536984111644674,
      "contentType": "Text",
      "id": 0,
      "title": "Readme Testing",
      "textMessage": "Status: Testing   \r\nPriority: High   ",
      "conferenceBridgeId": 0,
      "createdDate": 1674823609743,
      "createdName": "Vishal Agrawal",
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "lastModifiedDate": 1674823609743,
      "lastModifiedId": 1530249602924607,
      "createdId": 1530249602924607,
      "lastModifiedName": "Vishal Agrawal",
      "useCustomEmail": false,
      "useCustomSms": false
    },
    "broadcastSettings": {
      "voiceMailOption": "MESSAGE_ONLY",
      "throttlDefaultAmount": 0,
      "throttle": false,
      "mobileSettings": {
        "requestComment": false,
        "requestImage": false,
        "requestLocation": false,
        "allowShare": false,
        "requireConfirm": false,
        "pushAlertEnabled": false
      },
      "deliverPaths": [
        {
          "accountId": 1536846672691202,
          "pathId": 241901148045316,
          "organizationId": 1536984111644674,
          "awarePathId": 0,
          "id": 589820879437825,
          "expose": false,
          "isDefault": true,
          "createdDate": 1674823177533,
          "createdName": "Vishal Agrawal",
          "status": "A",
          "mandatory": false,
          "resourceBundleId": 1536984111644675,
          "editable": false,
          "seq": 1,
          "lastModifiedDate": 1674823192141,
          "lastModifiedId": 1530249602924607,
          "createdId": 1530249602924607,
          "prompt": "Email",
          "lastModifiedName": "Vishal Agrawal",
          "extRequired": false,
          "displayFlag": false,
          "default": true
        }
      ],
      "requirePinForMessage": false,
      "deliveryMethodInterval": 0,
      "bookConference": false,
      "cycleInterval": 0,
      "duration": 1,
      "senderCallerInfos": [
        {
          "countryName": "United States",
          "accountId": 0,
          "countryCode": "US",
          "resourceBundleId": 0,
          "organizationId": 0,
          "id": 0,
          "callerId": "7818646213",
          "isDefault": true,
          "createdId": 0,
          "lastModifiedId": 0
        }
      ],
      "contactCycles": 1,
      "language": "en_US",
      "recipientApp": false,
      "senderEmail": "SORCH Dev3",
      "confirm": false,
      "deliveryPathOrder": "Contact",
      "enableSecureNotification": false,
      "validateContacts": true,
      "validateContactsByOrganization": false,
      "enableRecord": false,
      "enableSmartConferenceConfirmationText": true,
      "enableBeep": true,
      "quietTimeOverride": false
    },
    "sourceTemplateId": 0,
    "source": "Web",
    "notificationName": "Readme Testing",
    "batchNotificationId": 0,
    "stoppedBy": 0,
    "lastModifiedDate": 1674827220088,
    "lastModifiedId": 1530249602924607,
    "createdId": 1530249602924607,
    "processedBy": "schedule-task-dev3-green-i-026dbaf0eea0f3e89",
    "lastModifiedName": "Vishal Agrawal",
    "incident": {
      "accountId": 1536846672691202,
      "organizationId": 1536984111644674,
      "id": 591470146880507,
      "incidentStatus": "Open",
      "name": "Readme Testing",
      "createdDate": 1674823609695,
      "hasJournal": false,
      "createdName": "Vishal Agrawal",
      "status": "A",
      "resourceBundleId": 1536984111644675,
      "duration": 0,
      "createdId": 1530249602924607,
      "lastModifiedId": 1530249602924607,
      "lastModifiedDate": 1674823609695,
      "phaseStatus": {
        "phaseNodeType": "Begin",
        "id": 1001,
        "incidentStatus": "Open",
        "status": "A",
        "isDefault": true,
        "name": "New",
        "seq": 100
      },
      "incidentType": "Incident",
      "lastModifiedName": "Vishal Agrawal",
      "useTemplateVarValue": false,
      "enableMessageTruncate": false,
      "incidentMode": "Live"
    },
    "escalationConfirmedCount": 0,
    "escalatedNotification": false,
    "enableLifeSafety": false,
    "enableMessageTruncate": false,
    "notificationMode": "Live"
  }
}