Discussions

It's been a while since this was introduced, and there is still API functionality which is not documented, and other calls which ask you to go to swagger. Any idea when transition to this portal will be completed?

I am an admin and I do not have access to the citizen alert tab. How do I gain access?

Is there a way to get a list of all incidents within an organization?

I've gotton POST Notifications working for single contacts (broadcastContacts.externalIds and .contactIDs) and for an entire group (broadcastContacts.groupIds). I would like to send a notification to only the currently on-call person in a particular group. The group has a linked calendar and a staffed shift. It also has sequencing enabled. What is the correct combination of broadcastContacts and broadcastSettings to achieve this?

Hi Team, I have been testing sending notifications via API which current are sent to a number of defaulted channels Phone, email, text/sms to work mobile, text/sms to personal mobile. I would like to limit to only send through SMS channel. I believe perhaps this can be achieved by adding broadcastSettings/deliveryPaths to the json request of the post, however its not clear to me exactly what needs to be set/sent. Thanks

Is there a way to set up API access that doesn't have an expiring password?

Are 3rd party application push notifications sent for incidents or just for mass notifications?

What is the payload for the 3rd party application push notifications? Reference: <https://developers.everbridge.net/home/docs/notifications#sending-push-notifications-to-a-3rd-party-application>

Is it possible to download a backup of the current contracts CSV file using the Api?

Hi. Looking the documentation and the swagger information is not possible to create/update an incident template. The idea is to have an generic incident template always available and change the information like message and recipients before the incident has been open. Is there any way to do that? Thanks Stefano