ITA Mobile APIs

API to Retrieve Incident Information

Case where incident does not exist

Case where token is not valid

Incident which does not have Slack channel created

API to Get Information if Slack is Configured for the User’s Org or Not

When Slack is not set up

When Slack is set up

When Cisco Spark is set up for org

API to Retrieve Channel Information or Create Channel if it Does Not Exist

Incident ID is invalid

Channel exists for the incident

When channel does not exist, it will create channel

API to Fetch Multiple Incidents with Process Information