Notifications Overview

Displaying Everbridge Notifications within a 3rd party application

The application may need to call several Everbridge API endpoints in order to display all the details of a notification.

It is possible to retrieve a list of previously sent notifications to provide access to multiple notifications.

A specific message can be retrieved with the endpoint Get Message By ID

A list of messages for the user can be retrieved with the endpoint Get Messages

Further message operations such as loading attachments, updating the status, or replying to messages are available with other endpoints.

Push Notifications

The Digital Apps API capabilities also include push notification delivery of Everbridge Notifications, supporting both Firebase Cloud Messaging (FCM) and Apple Push Notification service (APNs).

Sending Push Notifications to a 3rd party application

The Everbridge server must be supplied with credentials for the 3rd party push notification providers. These can be configured in the Everbridge Manager Portal for both FCM and APNs.

These credentials are used when Everbridge is sending the push notifications.

Receiving Push Notifications

Before a device can receive push notifications from the Everbridge notification system, the device push token has to be registered with the server.

The push token can change over time, so the mobile application must call the endpoint to keep the server up to date with the latest token.