Discussions

It's been a while since this was introduced, and there is still API functionality which is not documented, and other calls which ask you to go to swagger. Any idea when transition to this portal will be completed?

I am an admin and I do not have access to the citizen alert tab. How do I gain access?

I've gotton POST Notifications working for single contacts (broadcastContacts.externalIds and .contactIDs) and for an entire group (broadcastContacts.groupIds). I would like to send a notification to only the currently on-call person in a particular group. The group has a linked calendar and a staffed shift. It also has sequencing enabled. What is the correct combination of broadcastContacts and broadcastSettings to achieve this?

Hi Team, I have been testing sending notifications via API which current are sent to a number of defaulted channels Phone, email, text/sms to work mobile, text/sms to personal mobile. I would like to limit to only send through SMS channel. I believe perhaps this can be achieved by adding broadcastSettings/deliveryPaths to the json request of the post, however its not clear to me exactly what needs to be set/sent. Thanks

Is there a way to set up API access that doesn't have an expiring password?

Are 3rd party application push notifications sent for incidents or just for mass notifications?

Is it possible to download a backup of the current contracts CSV file using the Api?

I am aple to upload a CSV file using the API Reference page, but when I use the same code in my c# application I get "Request failed with status code UnsupportedMediaType" Code below. The file is found and is the same file that works if I use the API reference page interactively. Any suggestions? (I tried a few variations - commented out below) ``` async Task UploadFileToEverbridge(string contactsFilePath,string contactsFileName, string outputFileFulePath, Logger logger) { try { contactsFilePath = contactsFilePath +@"\"; //add the slash logger.Info(contactsFilePath + contactsFileName); var options = new RestClientOptions("https://api.everbridge.net/rest/contacts/(org redacted)?uploadMethod=WITH_RECORD_TYPE"); var client = new RestClient(options); var request = new RestRequest(""); request.AlwaysMultipartFormData = true; request.AddHeader("accept", "application/JSON"); request.FormBoundary = "---011000010111000001101001"; request.AddHeader("authorization", "Basic (creds redacted)); request.AddFile("file",outputFileFullPath); //request.Addfile("file", outputFileFullPath,ContentType.Plain) //also tried this //request.AddFile("file", "Replace.csv"); //original line from API Reference Page var response = await client.PostAsync(request); logger.Info("Server Response:", response.Content); } catch (Exception ex) { logger.Error(ex.Message); } } ``` }